KISHORE VARMA ALLURI, Achuta Krishna. Enterprise AI Copilot Architecture for CRM Systems: Human-AI Collaboration for Sales Intelligence, Customer Operations, and Decision Support. International Journal of Emerging Research in Engineering and Technology, [S. l.], v. 5, n. 4, p. 203–212, 2024. DOI: 10.63282/3050-922X.IJERET-V5I4P121. Disponível em: https://ijeret.org/index.php/ijeret/article/view/638. Acesso em: 23 jul. 2026.