VERMA, Deepika. Beyond Reactive IT: Quantifying the Transformative Impact of AIOps on Service Management. International Journal of Emerging Research in Engineering and Technology, [S. l.], p. 10–15, 2025. DOI: 10.63282/3050-922X.ICRCEDA25-102. Disponível em: https://ijeret.org/index.php/ijeret/article/view/172. Acesso em: 28 oct. 2025.