SONTHALIA, Manish. Machine Learning Framework Integration Patterns with Dynamics 365 Customer Engagement a Comprehensive Guide to Implementing AI-Driven Customer Engagement Solutions. International Journal of Emerging Research in Engineering and Technology, [S. l.], v. 6, n. 4, p. 183–193, 2025. DOI: 10.63282/3050-922X.IJERET-V6I4P123. Disponível em: https://ijeret.org/index.php/ijeret/article/view/402. Acesso em: 3 mar. 2026.