Parakala, Adityamallikarjunkumar. “Building ROI-Driven Bots: From Insights Dashboards to Outcome Tracking”. International Journal of Emerging Research in Engineering and Technology, vol. 4, no. 1, Mar. 2023, pp. 112-23, https://doi.org/10.63282/3050-922X.IJERET-V4I1P112.