Keeping Healthcare Running Smoothly: How SRE is Changing the Game

Authors

  • Vishnu Vardhan Reddy Boda Sr. Software Engineer at Optum Services Inc, USA. Author
  • Jayaram Immaneni SRE Lead at JP Morgan Case, USA. Author

DOI:

https://doi.org/10.63282/3050-922X.IJERET-V5I3P105

Keywords:

Site Reliability Engineering (SRE), healthcare, system reliability, patient care, incident management, scalability, workflow optimization, electronic health records (EHR), telemedicine, service level objectives (SLOs), service level indicators (SLIs), automation, monitoring, data privacy regulations, HIPAA, training, upskilling, digital transformation, AI, machine learning, predictive analytics, personalized patient care

Abstract

In an era where healthcare relies heavily on technology, Site Reliability Engineering (SRE) is emerging as a transformative force, ensuring that systems run smoothly and efficiently. This abstract delves into the critical role SRE plays in the healthcare sector, where downtime or failures can have profound implications for patient care and safety. By adopting a proactive approach to system management, SRE practices focus on building and maintaining robust infrastructure that can withstand the unique pressures of the healthcare environment. With the increasing complexity of healthcare applications and the vast amounts of data they generate, traditional IT operations often fall short. SRE introduces a cultural shift, emphasizing collaboration between development and operations teams to enhance reliability, scalability, and performance. This collaboration reduces the risk of incidents and accelerates the deployment of innovative solutions that improve patient outcomes. Through automation, monitoring, and incident response strategies, SRE empowers healthcare organizations to address challenges more effectively. It also facilitates a continuous feedback loop that enables teams to learn from past incidents, fostering a culture of improvement and resilience. As the healthcare landscape evolves, embracing SRE principles is essential for organizations seeking to thrive in a competitive market while prioritizing patient care. This abstract will explore real-world examples and case studies that highlight the tangible benefits of SRE in healthcare, showcasing how these practices are not just about keeping systems running but are integral to delivering high-quality, reliable healthcare services. By embracing SRE, healthcare organizations can enhance operational efficiency, improve patient experiences, and ultimately contribute to a more resilient healthcare system

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Published

2024-10-30

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Articles

How to Cite

1.
Reddy Boda VV, Immaneni J. Keeping Healthcare Running Smoothly: How SRE is Changing the Game. IJERET [Internet]. 2024 Oct. 30 [cited 2025 Oct. 25];5(3):43-51. Available from: https://ijeret.org/index.php/ijeret/article/view/94